“The legal industry has a digital gap separating it from business and its customers. This is a high-stakes challenge exacerbated by the legal ecosystem’s widespread failure to recognize, much less address it.

Business is adversely affected by a digitally laggard legal function. That’s why the C-Suite and corporate Boards expect legal to operate like other business units. That means legal must advance the corporate purpose, use data to act proactively in enterprise defense and value creation, and provide services and products that enhance the customer/end-user end-to-end experience.

General Counsel and a handful of tech-enabled, data-backed, multidisciplinary, scaled, and well-capitalized elite enterprise legal service providers are first responders to the C-Suite’s clarion call for a digitally transformed legal function. This diverges from other legacy stakeholders in the legal ecosystem—law schoolsfirmsnew-model legal service providers (a/k/a “ALSP’s”), regulators, and the judiciary—that typically operate in a faux-bespoke, guild-like fashion unsuitable and unsustainable for the digital age.SOURCE